FAQ
Beneath One Sky Shop
What is Beneath One Sky, and what is this store about? Beneath One Sky is a non-profit group based in Surrey and Vancouver, Canada, dedicated to the awareness of poverty locally and globally. Its members reach out to the underprivileged through fundraising and volunteer efforts. All proceeds made from this shop will go towards our projects helping those who are living in poverty. Official Website: www.beneathonesky.orgFacebook: Beneath One Sky Page
YouTube: Beneath One Sky
Twitter: @BeneathOneSky How can I support Beneath One Sky? You can help those living in poverty by:
1. Donating or purchasing items at our shop
2. Get involved with Beneath One Sky projects
3. Link and share our website and online store Where else can I find Beneath One Sky merchandise? You can also check out our Wordans designs here: beneathonesky.wordans.com
Payment
What currency are your prices listed under? All of our prices are listed in Canadian Dollars. What payment options do you accept? We accept direct payments, bank transfers, debit card, and major credit card payments (Mastercard, Visa, etc.) through Paypal. Money orders and cheques are also accepted.Please mail payments to:
Felice Rafael and Shantelle Medel
Memo: Beneath One Sky
Addess: 16869 83A Ave. Surrey BC V4N 4T9, Canada I do not have a Paypal account. Can I still order from your site? Yes. You can pay via money order, cheque, or bank wire transfer. Also to pay by credit card, you do not need a Paypal account.
Shipping
When will you ship my purchase? We will deliver your items once payment for your order is received and cleared. A confirmation email will be sent before we send it out. Do you ship internationally? Yes. What shipping options are offered? We use Canada Post as our main shipping method. If you prefer another method such as UPS, FedEx, or a priority shipping option, please contact us before placing an order, and we'll work something out. Note that shipping rates will differ from options offered at our store! Shipping fees will be added at checkout when you input your address.Privacy Policy
What is your privacy policy? Beneath One Sky will not share your personal information (including name, email address, phone number, billing address, paypal or credit card information) with any third parties. We will only use this information to contact you about your purchase.Contact Us
Who can I contact if I have any other questions or feedback about the store? If you have any inquiries or comments about our shop products, please do not hesitate to contact us using our Customer Service Form. You can also email our Shop Coordinator, Felice Rafael at [email protected]. For Beneath One Sky related topics (projects, media, etc.) , refer to our Contact page. I am an artist/musician/part of a nonprofit organization, and I would like to collaborate with Beneath One Sky. Can I sell items at your shop? We are open to partnerships, especially to those who would like to donate their proceeds to projects focused on helping the improverished. Please send an email to Bea Gamboa at [email protected] with the subject heading "Shop Partnership", and we will get back to you if we are able to collaborate.*By placing an order with the Beneath One Sky Store, you agree to these terms and conditions.